Privacy Policy

At DEAR EXIM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and business information.

• Transaction Data: Payment details, billing/shipping addresses, and order history.

• Technical Data: IP address, browser type, operating system, and website usage data.

• Cookies & Tracking Technologies: We use cookies to improve user experience and analyze site traffic.

2. How We Use Your Information

We collect and use your data for the following purposes:

• To process and fulfill orders placed on our website.

• To respond to inquiries and provide customer support.

• To improve our website, products, and services.

• To send promotional emails, offers, or updates, only if you have opted in.

• To comply with legal and regulatory requirements.

3. How We Protect Your Data

We take security seriously and implement industry-standard measures to protect your personal information, including:

• Secure encryption for payment transactions.

• Restricted access to personal data on a need-to-know basis.

• Regular security audits and updates.

However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service providers and logistics partners for order fulfillment and delivery.

• Payment processors to handle secure transactions.

• Legal authorities if required to comply with the law.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.

• Opt-out of marketing emails at any time by clicking the unsubscribe link.

• Disable cookies through your browser settings, though some features may not work properly.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

7. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised date. Continued use of our website implies acceptance of the updated policy.

By using our website, you acknowledge that you have read and understood this Privacy Policy.